Developing vocabulary, key performance strategies & tools
How can I work effectively in a second language, optimizing my skills and minimizing my weaknesses?

Presenting
What are my cultural values and how do they impact on my presentation style?

Presenting your case & handling objections effectively
What strategies do I need to create trust, respect, and bring people around to my way of thinking?

Effective communication skills for meetings and negotiations
How do I state and maintain my position, manage objections, remove barriers and overcome conflict and potential opposition in order to reach an agreement?

Applied & active listening
Do I listen ‘well’? Do I have the listening techniques and skills to ensure I can work with what I think I have understood? How do I show interest and recognise the speaker?

Making arrangements & building rapport
How can I create a collaborative environment conducive to agreement?

Achieving an effective written style
How can I achieve a style that is clear, concise, accessible, and where my message is retained?

Legal business writing standards and vocabulary
Do I have the necessary tools to ensure every word of my legal opinion communicates precisely the advice I intend to covey?

Drafting legal documents, contracts, reports, memoranda, email
Do I have the techniques, language and skills to guarantee my work is valid, admissible and enforceable?

• Legal/business communications in a cross-cultural context
• Effective oral communications
  • Trust, respect & accessibility
• Choosing register, capturing the audience & owning the room
• Applied groupwork: presentations
• Effective written communication
  • Cultural & language values
  • Italian vs. English
  • Key language issues & applied exercises
  • Clarity- Brevity – Simplicity
  • Applied work
• Applied groupwork: email
• Cross-cultural issues in interactive visual/non-visual environments
• Meetings and negotiations
  • Creating dynamic powerful language
  • Opening & closing
  • Prioritising
  • Listening, recognising & acting
  • Communication styles & creating a language toolkit
  • Active listening
  • Dealing with objections
  • Reaching shared solutions
  • Feedback & fine-tuning: tricks, tips, techniques, language issues, false friends, applicable language
• Advice concerning roles, especially in business transactions
• Different countries, different business, different legal systems
  • Common law & Civil law
• Key foundational principles
  • Background, pitfalls
  • Legal / linguistic risk management as a business lawyers
• Specific vocabulary and Plain English legal drafting principles
• Mock cases and exercises

• Professional English Advisor & Counsellor
• Special Advisor and Lawyer with 20 -year-experience in a London law firm
• Experienced American-English lawyer and law/Compliance/business ethics professor